DELIVERY POLICY:

All orders are sent by Royal Mail or DHL, dependent on size and weight. If you have any concerns as to the location of your order please do not hesitate to contact our customer team at [email protected] with your order number clearly stated.

UK  & Ireland

Shipping Method Cost Estimated Shipping Time Service Track & Sign
Free (orders over £135) FREE Normally 2-3 business days.
Please allow up to 10 days.
Royal Mail/DHL Signed for
Standard (2-3 business days) from £2.25 to £12
(depends on the order weight)
Normally 2-3 business days.
Please allow up to 10 days.
Royal Mail/DHL Signed for
*Special (1-2 business days) from £5.50 to £15.5
(depends on the order weight)
Next business day on orders placed before 12pm on Monday – Thursday. For orders dispatched by DHL please allow 48hours. Royal Mail/DHL Signed and Tracked

*Special delivery: Currently we do not offer weekend delivery on Saturday or Sunday. Any orders placed on Friday or over the weekend by Special delivery will arrive to you on Monday or Tuesday of the following week. Orders placed on public holidays will not be processed until the following working day which can add one more day to delivery times. Tracking your order: please contact our customer care team who will be able to assist you: [email protected]

EU Countries

Shipping Method Cost Estimated Shipping Time      Service                                         Track & Sign
Free (orders over £135) FREE Please allow 7-14 business days Royal Mail/DHL Signed for
Standard (7 business days) from £2.25 to £30
(depends on the order weight)
Please allow 7-14 business days Royal Mail/DHL Signed for
Special (3-5 business days) from £8.20 to £40
(depends on order weight)
Normally 3-5 business days. Please allow up to 10 days Royal Mail/DHL Signed and Tracked

Middle East

Shipping Method Cost Estimated Shipping Time Service Track & Sign
Free (orders over £135) FREE Please allow 7-14 business days Royal Mail/DHL Signed for
Standard (7 business days) from £5 to £15
(depends on the order weight)
Please allow 7-14 business days Royal Mail/DHL Signed for
Special (3-5 business days) from £10 to £27.5
(depends on the order weight)
Normally 3-5 business days. Please allow up to 10 days Royal Mail/DHL Signed and Tracked

 

RETURN POLICY:

We offer FREE Returns to UK customers only. Returned items must comply with our Return Policy:

  1. Merchandise must be returned within 14 days of the date of delivery and products that have been worn, used, altered or damaged will not be accepted.
  2. BODYISM will only refund the purchase price of merchandise returned in its original condition.
  3.  We will process your return within 7 days of receiving it
  4. BODYISM reserves the right to refuse return of any merchandise that does not meet the above return requirements.

Please address all returns to:
FREEPOST BODYISM
Order number: XXXX
That’s right, no full address required. Just write down the above (including your order number) and take the parcel to your local post office, it will be processed by Royal Mail First Class (at no cost to you!)